Official Guide 2024
WhatsApp Business
Automation Explained
Discover how to transform the world's favorite messaging app into a fully automated sales, support, and marketing engine for your business.
The Three Levels of Automation
From basic auto-replies to advanced AI orchestration
Basic
Greeting & Away Messages
Instant welcome messages for new customers and automated notifications during off-hours.
Intermediate
Keywords & Flow Builders
Navigate customers through structured menus and answer common FAQs using predefined logic paths.
Advanced
AI & CRM Orchestration
Natural language processing with GPT-4o combined with deep bidirectional CRM data synchronization.
Build Workflows
Without Writing Code
Zapelite's visual flow builder allows you to orchestrate complex customer journeys using simple drag-and-drop nodes. Every interaction is an opportunity for conversion.
Automated Appointment Scheduling
Cash-on-Delivery (COD) Verification
Interactive Product Selection Flows
Automated Feedback & CSAT Collection
Lead Qualification Flow
Trigger
New message received from unknown contact
Action
Send "Welcome & Interest Survey" Flow
Sync
Update Zoho CRM Lead & Notify Sales Team
Why Automate on WhatsApp?
24/7
Instant Response
80%
Automation Rate
Zero
Waiting Time
Official
Meta Cloud API