Zoho CRM & WhatsApp
Unify your sales pipeline. Bidirectionally sync Contacts, Leads, and Deals between Zoho CRM and your official WhatsApp Business API.
Automated Customer 360 & Note Logging
Bidirectional Contacts
Create or update Zoho Leads and Contacts instantly from WhatsApp conversation data.
Deal Association
Automatically link incoming WhatsApp messages to existing open deals in your pipeline.
Smart Notes
Sync conversation session summaries directly to Zoho CRM Notes for agent handovers.
Why Integrate?
Bridge the gap between your communication channels and your system of record. Zapelite ensures that your sales team has the full WhatsApp conversation history directly within the Zoho CRM dashboard.
Enterprise Grade Connection
Multi-Module Support
Sync data across Leads, Contacts, Accounts, and Deals modules. Support for custom CRM fields mapping from WhatsApp variables.
Secure Oauth 2.0
Enterprise-grade security using standard Zoho Oauth 2.0 authentication. Your CRM credentials are never stored—only the sync tokens.
